Privacy Policy

Introduction
This Privacy Policy ("Policy") describes how Mobec Innovation Private Limited ("Company," "we," "us," or "our"), a company incorporated under the laws of India with its registered office at 2nd Floor, M2 Building, Maharaja Business Park, Sector 63 Rd, Block A, Sector 63, Noida, Uttar Pradesh 201309, India, collects, uses, discloses, stores, and protects personal information of visitors and users ("you," "your," "User") of the website located at https://mobec.io and any related services, applications, or platforms (collectively, the "Website" or "Services").
This Policy is published in accordance with, and constitutes an electronic record under, the Information Technology Act, 2000 and the rules made thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDP Act"). Where applicable to visitors located outside India, this Policy also addresses obligations under the General Data Protection Regulation (Regulation (EU) 2016/679) ("GDPR") and the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA").
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with this Policy, please do not use the Website.
Definitions
  • Personal Data / Personal Information means any data or information that relates to a natural person who can be identified, directly or indirectly, by reference to such data.
  • Sensitive Personal Data means Personal Data revealing financial information, health data, biometric data, passwords, or other categories classified as sensitive under applicable law.
  • Processing means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, or erasure.
  • Data Principal / Data Subject means the individual to whom the Personal Data relates.
  • Data Fiduciary / Controller means the entity that determines the purpose and means of Processing, i.e., Mobec Innovation Private Limited.
  • Cookies means small text files stored on your device that help operate and improve the Website.
Information We Collect
We collect information in the following categories, depending on how you interact with the Website:
Information You Provide Directly
Category of DataExamplesPurpose
Identity & Contact DataName, email address, phone number, company name, job title, postal addressResponding to inquiries, account creation, communication
Account DataUsername, password (hashed), account preferencesProviding and securing user accounts
Communication DataMessages, support tickets, feedback, survey responsesCustomer support and service improvement
Transaction DataBilling details, invoices, payment confirmation (processed via third-party gateways)Processing orders, payments, and subscriptions
Recruitment DataResume/CV, work history, references (if you apply for a role)Evaluating job applications
Information Collected Automatically
Category of DataExamplesPurpose
Device & Technical DataIP address, browser type, device identifiers, operating systemSecurity, analytics, troubleshooting
Usage DataPages visited, time spent, click-stream, referral URLsImproving Website performance and content
Location DataApproximate location derived from IP addressLocalization, fraud prevention, analytics
Cookies & Tracking DataSession identifiers, advertising identifiers, analytics IDsFunctionality, analytics, and (where consented) marketing
Information from Third Parties

We may receive Personal Data about you from business partners, analytics providers, advertising networks, payment processors, social media platforms (if you choose to log in or interact via such platforms), and publicly available sources, which we combine with data collected directly.
Sensitive Personal Data

We do not knowingly collect Sensitive Personal Data (such as health information, biometric data, or government identifiers) unless explicitly required for a specific service (e.g., KYC compliance) and only with your explicit, informed consent as required under the IT Rules, 2011 and the DPDP Act.
How We Use Your Information
We Process Personal Data for the following lawful purposes:
  • To provide, operate, and maintain the Website and our Services;
  • To create and manage user accounts and authenticate access;
  • To process transactions, payments, invoices, and subscriptions;
  • To respond to inquiries, support requests, and communications;
  • To send administrative information, service updates, and security alerts;
  • To send marketing communications, where you have provided consent (with an opt-out available at all times);
  • To personalize content, recommendations, and user experience;
  • To monitor, analyze, and improve Website performance, usage trends, and security;
  • To detect, investigate, and prevent fraud, abuse, or unauthorized access;
  • To comply with legal obligations, regulatory requirements, court orders, and law enforcement requests;
  • To enforce our Terms of Service and protect our legal rights;
  • For recruitment and employment-related evaluation, where applicable.
Legal Basis for Processing
Depending on your jurisdiction, we rely on one or more of the following legal bases:
  • Consent — where you have given clear, informed, and freely given consent (DPDP Act, GDPR Art. 6(1)(a));
  • Contractual Necessity — Processing necessary to perform a contract with you (GDPR Art. 6(1)(b));
  • Legitimate Purpose / Legitimate Interests — for purposes such as fraud prevention and service improvement, balanced against your rights (DPDP Act, GDPR Art. 6(1)(f));
  • Legal Obligation — Processing necessary to comply with applicable law (GDPR Art. 6(1)(c));
  • Vital Interests — in rare cases, to protect life or safety (GDPR Art. 6(1)(d)).
Cookies and Tracking Technologies
The Website uses cookies, web beacons, pixel tags, and similar technologies to operate, secure, and improve our Services, and to analyze usage patterns.
Categories of Cookies
  • Strictly Necessary Cookies — required for core Website functionality and security; cannot be disabled.
  • Performance & Analytics Cookies — help us understand visitor interactions (e.g., Google Analytics).
  • Functional Cookies — remember your preferences and settings.
  • Advertising/Targeting Cookies — used, with consent, to deliver relevant advertisements and measure campaign performance.
Managing Cookies

You can control or disable cookies through your browser settings or via our cookie consent banner/preference center on the Website. Disabling certain cookies may affect Website functionality. Where required under GDPR or applicable Indian rules, we obtain your prior consent before placing non-essential cookies.
Disclosure of Information
We do not sell your Personal Data. We may share Personal Data with:
  • Service Providers & Vendors — hosting providers, payment processors, analytics providers, email/communication tools, customer support platforms, under contractual confidentiality and data protection obligations;
  • Affiliates & Group Companies — for internal administrative purposes;
  • Professional Advisors — auditors, legal counsel, and consultants, as needed;
  • Business Transfers — in connection with a merger, acquisition, restructuring, or sale of assets, subject to confidentiality safeguards;
  • Legal & Regulatory Authorities — where required by law, court order, governmental request, or to protect the rights, property, or safety of Mobec Innovation Private Limited, our users, or the public;
  • With Your Consent — for any other purpose disclosed to you at the time of collection.
International Data Transfers
As an India-based company, Personal Data collected via the Website is primarily stored and processed in India. Where Personal Data is transferred outside India (including to the European Economic Area, United Kingdom, or United States, for example via cloud hosting or analytics providers), we ensure such transfers comply with the DPDP Act, and, for EEA/UK residents, are protected through appropriate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or equivalent mechanisms under GDPR Articles 44–49.
Data Retention
We retain Personal Data only for as long as necessary to fulfil the purposes outlined in this Policy, including to satisfy legal, accounting, regulatory, or reporting obligations. Retention periods are determined based on the nature of the data, the purpose of Processing, and applicable statutory limitation periods. Upon expiry of the applicable retention period, Personal Data is securely deleted, anonymized, or archived in accordance with our data retention schedule.
Data Security
We implement reasonable security practices and procedures, including administrative, technical, and physical safeguards, as mandated under the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the DPDP Act, including:
  • Encryption of data in transit (TLS/SSL) and, where applicable, at rest;
  • Access controls and role-based permissions;
  • Regular security assessments and vulnerability monitoring;
  • Secure storage with reputable hosting/cloud infrastructure providers;
  • Employee confidentiality obligations and data handling training.
While we strive to protect your Personal Data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Rights under the DPDP Act, 2023 (India)
  • Right to access information about Processing of your Personal Data;
  • Right to correction and updating of inaccurate or incomplete Personal Data;
  • Right to erasure of Personal Data no longer necessary for the purpose collected;
  • Right to grievance redressal through our Grievance Officer (see Section 15);
  • Right to nominate another individual to exercise rights on your behalf in the event of death or incapacity;
  • Right to withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal.
Rights under GDPR (EEA/UK Residents)
  • Right to access, rectify, or erase your Personal Data;
  • Right to restrict or object to Processing;
  • Right to data portability;
  • Right to lodge a complaint with a supervisory authority;
  • Right not to be subject to automated decision-making, including profiling, producing legal effects.
Rights under CCPA/CPRA (California Residents)
  • Right to know what Personal Information is collected, used, disclosed, or sold;
  • Right to delete Personal Information, subject to certain exceptions;
  • Right to correct inaccurate Personal Information;
  • Right to opt out of the sale or sharing of Personal Information (Mobec Innovation Private Limited does not sell Personal Data);
  • Right to limit use of Sensitive Personal Information;
  • Right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact us at hello@mobec.io. We will respond within the timeframe required under applicable law (generally 30 days, or as otherwise mandated).
Children's Privacy
The Website is not directed at, and we do not knowingly collect Personal Data from, individuals under the age of 18 (or the applicable age of majority/digital consent in your jurisdiction) without verifiable parental or guardian consent, in accordance with the DPDP Act. If we become aware that we have inadvertently collected Personal Data from a child without appropriate consent, we will take steps to delete such data promptly.
Third-Party Links and Services
The Website may contain links to third-party websites, plugins, or services (e.g., social media, payment gateways, analytics providers) that are not operated by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their respective privacy policies before providing any Personal Data.
Marketing Communications and Opt-Out
Where you have consented to receive marketing or promotional communications, you may withdraw consent at any time by using the "unsubscribe" link in our emails or by contacting us at hello@mobec.io. Transactional or service-related communications (e.g., security alerts, billing notices) are not subject to opt-out as they are necessary for the Services.
Grievance Officer / Data Protection Officer
In accordance with the Information Technology Act, 2000, the IT Rules, 2011, and the DPDP Act, 2023, we have designated a Grievance Officer / Data Protection Officer to address your queries, concerns, or complaints regarding this Policy or the Processing of your Personal Data:
Name: Grievance Officer / Data Protection Officer
Company: Mobec Innovation Private Limited
Address: 2nd Floor, M2 Building, Maharaja Business Park, Sector 63 Rd, Block A, Sector 63, Noida, Uttar Pradesh 201309, India
Email: hello@mobec.io
We will acknowledge and address grievances within the timelines prescribed under applicable Indian law (currently within 24 hours of receipt for acknowledgment, and resolution within 15 days, subject to amendment).
Changes to this Privacy Policy
We may update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Effective Date" at the top of this Policy indicates when it was last revised. Material changes will be notified via the Website or, where appropriate, by direct communication. Your continued use of the Website after such changes constitutes acceptance of the revised Policy.
Governing Law and Jurisdiction
This Policy shall be governed by and construed in accordance with the laws of India. Subject to applicable data protection law of your jurisdiction (such as GDPR for EEA/UK residents or CCPA for California residents) granting you specific local rights, any disputes arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the competent courts at Noida, Uttar Pradesh, India.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company:

Mobec Innovation Private Limited

Registered Address:

2nd Floor, M2 Building, Maharaja Business Park, Sector 63 Rd, Block A, Sector 63, Noida, Uttar Pradesh 201309, India

Privacy Inquiries:

hello@mobec.io

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